Start with the decision, not the label. A team choosing an LLM for document drafting may need it to preserve a brief and expose uncertainty. A team using it to influence access to a service needs stronger behavior: it must recognize missing evidence, respect a limit, and route a case for review. These are different standards of success. Writing them down prevents a strong demonstration in one setting from being mistaken for permission to use the system in another.
A compact test set can reveal more than a long list of generic prompts. Include a typical case, a nearby case that changes one important fact, an incomplete case, and a case where the correct move is to decline or ask for more information. Keep the expected reasoning visible enough for a reviewer to explain why an answer helped or harmed. Then review failures by consequence, not simply by whether a reply sounded polished.
The practical question is how much authority the workflow gives an answer. A model can be valuable as a draft partner, an information organizer, or a pattern-finding aid while still being unsuitable as the sole decider. Set the escalation point in advance, retain the evidence needed to check an answer, and allow people to correct the context. That approach respects useful capability without requiring a premature metaphysical conclusion.
Imagine an assistant that summarizes case notes for a service team. On routine records, it may save time and preserve the main facts. The important test begins when a record contains a contradiction, an unusual exception, or a detail that should prevent a routine recommendation. Does the system flag the conflict, ask for the missing piece, or continue with the familiar pattern? This kind of exercise separates an attractive answer from a dependable contribution to the work. It also helps a team decide how to assign responsibility. A draft may be useful when a trained reviewer reads it closely; the same draft can be unsafe if it becomes the only record a person sees. Set a clear rule for when the assistant may organize information, when it may suggest options, and when it must defer. The result is a better question than a general judgment about intelligence: what evidence shows that this system is helping people make a particular decision well? When readers ask, “Do LLMs understand in practice?”, the responsible answer is a record of these tests, the conditions in which the system helped, and the conditions that required human judgment.